Clean Objectivity

Clean Objectivity

There are few things in life more fleeting than objectivity.  “Clean objectivity,” which is when an individual is completely impartial and unbiased, lasts for only a brief sliver of time.  It is imperative that businesses capture objectivity when they get the chance.  This neutral  attitude is one of the biggest values that new employees, strategic partners and independent consultants can bring to the table.

How to take advantage of objective opportunities:

New Employees:

One of the best ways to leverage objectivity is by having your employees start their tenure with a one-week “consulting” project.  For the first week of their service, set them up as consultants.  Have them view your operations, your strategies, your facilities and your action plans.  Have them interview key staff members and leaders.  Provide them with a template to fill out at the end of this week.

Most employees lose their objectivity after only a few days.  They will begin to develop relationships, realize office politics and sense the company culture.  Add a few extra days to their normal on-boarding process and get a “burst” of objectivity.

Strategic Partners:

Another solid plan for capturing balanced viewpoints is to invite trusted strategic partners into your business.  This practice can be mutual and will absolutely benefit both parties.  Strategic partners will have different business practices, distinctive plans of action, and unique experiences that can greatly enhance your perspective.  Since they are not operating “down in the weeds” of your everyday business proceedings, they can be objective and fair with their discoveries.

Independent Consultants:

Independent consultants bring a new light to the situation.  Their success depends on their abilities to bring objectivity to every situation.  Good consultants realize that one of their most vital roles is to start and remain objective throughout a consulting commitment.  Independent consultants, who are vendor agnostic and who do not sell their own products, have an easier time being objective at all times.

One significant difference with retaining a consultant, instead of using new employees or strategic partners, is that consultants are trained in the art of observation.  They know what to look for and what questions to ask.  This “professional objectivity” usually provides a higher caliber assessment of your business.

In Summary:

Without objectivity, companies spend valuable assets running in circles and making subjective decisions on a daily basis.  Your business will have an edge on the competition if you balance your business strategy with clean objectivity.

 

4 Comments


  1. Brad,

    Great stuff on objectivity. I think it’s a fascinating idea to bring a new employee in in a consultant role at first, since it’s those internal culture issues that they can end up identifying with. Since they would end up making the same mistakes, they start off the job by predicting how they can fix their own mistakes later on down the road. Nice.

  2. Love this post Brad! You make such a valid point. The idea of having new employees start off understanding the big picture of the whole company is brilliant. Not only is it an opportunity for an objective, fresh perspective, but also a way for the new employee to feel valued and have much more long-term commitment to the organization.

  3. Gr8 stuff Brad. Your point on how easy it is to lose objectivity is a good one. This really highlights the value of creating a diverse, multi-disciplinary team of resources and cross-training them. This also requires strong project documentation, so that when a new consultant is brought in, possibly to create ‘clean objectivity’, they can engage quickly with vital project details.

  4. Michelle Conley

    Brad, this is great. I love the idea of having new employees interview others. I can get attached to people or what they’re doing that’s working for me and lose objectivity. So it’s good to shake up the teams sometimes and you don’t even have to lose them. You can just change up some responsibilities and start to see things in a completely new way. Thanks again for the advice…

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