Operations Projects

Operational Pain Point Solutions

Are you opening a new office, launching a new product, addressing customer complaints or setting strategy and goals for next year?

Project services simply involve a clear scope with a defined beginning, middle and end.  We use a “Project Charter” and “Statement of Work” to set expectations and ensure that everyone is on the same page.  Short interviews lead up to group visual planning in order to co-create the Charter and Statement of Work.

Project Examples:

War Room Solutions – Operational Planning Projects

War Room visual planning means faster better plans.  Our goal is to teach the War Room method to our clients.

  • High quality co-created actionable plans
  • A fraction of the effort of doing it on their own.
  • Faster results

Profitability Assessment and Optimization Plan

We often find that customer and front line staff complaints can be traced back to operational weaknesses.

  • Diagram your organization using the Effectiveness Foundation
  • Create an operations optimization roadmap
  • Improve employee engagement and customer retention
  • Sharpen profitability and competitive advantage

Technology Integration Projects

We help clients “start with the process” and develop just the right roles, training and job aids to get the “fly wheel” moving.

  • Unbiased software implementations
  • Tighten your processes and flow
  • Stop, Start & Continue Action plans

Optional Components to All Projects

Our navigational competencies allow us to add the following elements into projects as needed to strengthen the chain of success (Link)

  • Perform an honest assessment of your current operational staff
  • Design and implement Key Performance Indicators
  • Visual Management Boards to track progress
  • High engagement communications plans

Common Misconceptions

Operational Pain Relief

Addresses concerns like these:
  • “Our current resources are maxed out.”
  • “We need objective input to our operation plans.”
  • “We could be more successful with tighter processes.”
  • “We need to keep our key players doing their key responsibilities.”
  • “We know we need planning assistance, but we are not sure where to start.”

Common Misconceptions